National Certificate: Technical Support
SAQA ID: 78964: NQF LEVEL: 4: CREDITS: 163
Learners are required to have knowledge, comprehension and application of English at Grade 10 or equivalent.
Computer Technician, Support Technician, Assistant, Network specialist, Network administrator, Network Analyst and PC Support
The purpose of this qualification is to build a foundational entry into the field of Computer Sciences and Information Technology, specifically into the field of Systems Support, covering basic knowledge needed for further study in the field of Systems Support at Higher Education Levels. A Qualifying learner at this level will be a well-rounded entry level Systems Support professional with a good fundamental knowledge of the Information Technology field, coupled with interpersonal and business skills, allowing for specialisation in one of the following Systems Support fields:
- Hardware and Infrastructure Support for Personal Computers
- Hardware and Infrastructure Support for Office Products
- Data Communications and Networking